SAME DAY SHIPPING on orders received by 2:30PM ET (M-F)
We ship within 24 hours of when your order is received. (Monday thru Friday-Non Holiday)
Special requests...email or call 215.364.1235
SHIPPING & RETURNS
We keep you informed!
You will receive two e-mails from us. The first, to confirm your order, and the second e-mail
informing you that the order has been shipped and its scheduled delivery date. A UPS tracking
number is provided, allowing you to check the status and arrival of your shipment.
To determine estimated live delivery Days and actual shipping costs:
1) Add a basket to your cart. Must select a size. s-m-l-
2) Select View or edit your cart on the pop-up window or select the bag in the top right hand corner
3) Click (Add Info) next to shipping.
4) Add the ship to state and zip code.
Click Estimate Shipping and all shipping options will appear with delivery day and cost.
Determine Delivery Time (Shipping from Richboro, PA 18954)
Orders placed Saturday/Sunday will ship Monday.
UPS Ground: If I ship ground, when will my SHIPMENT ARRIVE???
1-6 business days - see map below - we ship within 24 hours of receiving your order.
3 Day Select:
3 business days (example - order Monday, by 2:30 pm EST, ship Monday, arrive Thursday)
3 business days (example - order Monday after 2:30 pm EST, ship Tuesday, arrive Friday)
2nd Day Air:
2 business days (example - order Monday by 2:30 pm EST, ship Monday, arrive Wednesday)
2 business days (example - order Monday after 2:30 pm EST, ship Tuesday, arrive Thursday)
Next Day Air:
1 business day (example - order Monday by3:00 pm EST, ship Monday, arrive Tuesday)
1 business day (example - order Monday after 3:00 pm EST, ship Tuesday, arrive Wednesday)
Saturday Delivery: (Available For Residential Deliveries)
Many areas now include Saturday ground delivery. Go to view cart and then enter shipping info to see if your zip code is included in Saturday ground deliveries. If not:
YOU MUST USE Next Day Air (if shipping on Friday) or 2nd Day Air option(if shipping on Thursday),...
Next Day Air Saver is NOT an option for Saturday Delivery
Let us know in the comments box during check out if you would like the Saturday delivery option
(An extra charge for UPS Saturday Delivery of $18.00 will be manually added to your total)
We are unable to ship to international addresses, P.O. Boxes. Contact us for exceptions.
Hawaii has the following shipping options:
small package: Ground, 2nd Day Air, Next Day Air
UPS Ground - Approximate business days in transit from Richboro PA
Substitution Policy
In case substitutions may be necessary to ensure timely delivery of your gift choice, we will make
every effort to substitute with an item as similar as possible to your requested gift choice.
Substitutions will be made only with items of equal or greater value.
Returns
Our baskets are all custom made when an order is placed. Each gift collection is personally selected with the greatest care in order to ensure that all products are assembled, packaged and shipped in a safe and timely manner. If you are unhappy with your purchase or gift, you can return or exchange it within 7 days*. Please, contact us and we’ll do our utmost to resolve the situation to your full satisfaction. We regret that shipping and a 25% handling charge are non refundable unless it is our error. Blissful Balance cannot be liable for return items that are lost or damaged in transit.
We will process your returns and refunds within 72 hours.
Email: manager@blissfulbalance.com